Read Our Customer Testimonials!
I had a great experience buying my CPO Atlas Cross Sport, and Michael made the whole process way easier than I expected. He was super easy to talk to, never made me feel pressured, and actually seemed like he cared about helping me find the right car instead of just making a sale.
The whole process was quick, and he kept everything moving while making sure all my questions were answered. He was friendly, knowledgeable, and just genuinely great to work with from start to finish.
If you're shopping for a Volkswagen, definitely ask for Michael. He made what ... Read More Google - Jul 1, 2026
Very reputable dealership. Respectful and friendly employees. Jack and Kyle were fantastic. Will be back!
I can honestly say this is the best place to get a truly great deal on your next car. The entire team was professional and friendly. A special thank you to Bakari Nance and Michael Vaintrub for helping us choose the perfect car and making the entire paperwork and purchasing process so easy. We truly appreciate all of your hard work and outstanding customer service. Highly recommended!
Bakari Nance is such a great salesman! Highly recommend him if you’re looking for a new vehicle!
Went to buy a used car and Jack was very helpful and the service was friendly. Great communication and easy service from the team.
Great dealership! Jack was great to work with and so helpful. Great communication.
Worked with Jack! He was friendly, knowledgeable, and made the entire process easy and stress free! He took the time to answer all of my questions, never made me feel pressured, and genuinely wanted to help me find the right vehicle. If you're looking for someone who's honest, professional, and easy to work with, I'd definitely recommend asking for him. Thanks again!
Barkari was very personable and great to work with!
I bought a brand new Tiguan from Jeremy/Reilly. Amazing and very compassionate sales people. Took more than enough time out of their busy schedules to show me every little feature on the car. Superb job! Thank you!
A few days ago, we bought a car, and I just want to thank the entire team for giving us the best possible deal. A special thank you to Bakari Nance for the consultation and help with choosing the perfect car. And thank you, Michael Vaintrub—you guys are the best!
Every thing about working with the dealership was straight forward and honest. The price quoted me was the price I paid. They gave me ample time to try the car and put up with changing my mind. I actually had been to a number of other dealers looking to purchase a GTI. Reilly was easy to deal with as well as the Sales Manager (Chris?). My only beef was it took about 3 hours to complete the purchase of car. That part of the deal was longest I have ever experienced and made me miss an appointment. I don't want ... Read More DealerRater - Jun 29, 2026
Michael was a great help, cut to the chase and explained everything well
Great dealership, and great employees to work with when buying a car.i dealt with Alex, Bakari, and Kyle. I would highly recommend them.
These guys are the best! Bakari met and exceeded our expectations with a great deal on our new car!
Michael was very knowledgeable about the new 2025 Volkswagen that I purchased. Everything from the Paperwork to checking out me new car went smoothly. We even left for lunch and he was able to have everything ready to go when we came back. I couldn't of asked for a better Sales guy. Thanks Mike!
I had an amazing experience buying my new Volkswagen Jetta! The team was friendly, professional, and made the entire process easy. Even after the sale, they went above and beyond by quickly addressing a concern I had and making sure my car was absolutely perfect. Their customer service and attention to detail truly exceeded my expectations. I highly recommend them to anyone looking for a great car-buying experience!
We just purchased our Volkswagen Tiguan from Michael at Fox Valley Auto Group, and we couldn’t be happier with the entire experience!
From the moment we walked into the dealership, Michael made us feel welcome and comfortable. Being from Ukraine was a wonderful bonus, but what truly impressed us was his professionalism, honesty, and genuine care. He was patient, answered all of our questions, and made the entire buying process smooth and stress-free.
This was, without a doubt, the best car-buying experience we’ve ever had. We absolutely love our new Volkswagen Tiguan, and we’re so grateful to ... Read More Google - Jun 26, 2026
Great experience from buying Golf R 2026. The person who helped me in everything was Michael. I highly recommend
Bakari was my salesman and was excellent! Got the exact car I wanted at an amazing price! Dealership was very easy to work with and this was by far the best car buying experience I’ve ever had! Highly recommend!!!
Jack provided solid service. He presented all possible options at the end of my lease and made the decision and purchase process easy. This is my second vehicle from this dealer. Highly recommend.
We had a great experience working with Jack during our car search. He took the time to understand exactly what we were looking for and was incredibly patient throughout the process. He worked with us to find options that fit our needs and did his best to keep everything within our budget.
Jack was always approachable, honest, and happy to answer our questions without ever making us feel rushed. Buying a car can sometimes feel overwhelming, but he made the process easy and comfortable from start to finish.
Everyone at the dealership was friendly and helpful, but a special shoutout ... Read More DealerRater - Jun 19, 2026
Jack was a great salesman and helped us get as close to what we wanted to spend as possible
Great experience overall! Honest pricing and helpful with answering all my questions in detail. Would recommend
Reilly was amazing and helped us with everything we needed!!!
Michael & the finance manager Kyle went above & beyond to help me find the best option financially and personally to best fit my wants and needs.
Great buying experience. Jack was a great to work with. Pricing on my Atlas was very competitive. Highly recommend this dealership.
Michael Vaintrub, was very professional, had great communication, and a no high pressure Sales Consultant . He explained all the features of the car and and assisted in the set up links to my phone. Answered all my questions with kindness . What a pleasure to work with him, Brandon the GM, and Kyle in finance.
Kyle always gets our car out fast and takes good care of us. It is an outstanding dealership.
Just purchased our second new vehicle from here a 2026 atlas from Daniel Latcu. Everything was perfect, Daniel was the perfect salesman, no pressure no nonsense and he was able to get us a better deal than anywhere else we went. We love the new car and will continue to be loyal customers this dealership treated us so well during the purchase and ownership of our last vehicle and this new one. I cannot recommend them enough if you are looking for a new Volkswagen!
Worked with Alex to get a great deal on a new Tiguan. He helped me get out of a financial hole with my old car and into something fresh and exciting. Great team over at Fox Valley Volkswagen!
I had an excellent experience working with Jack Rutherford From the moment I walked into the dealership, they were friendly, knowledgeable, and genuinely focused on helping me find the right vehicle. They took the time to answer all my questions, explained the process clearly, and never made me feel pressured. Their professionalism, honesty, and attention to detail made the entire car-buying experience smooth and stress-free. I am extremely happy with my purchase and would highly recommend Jack Rutherford to anyone looking for a new or used vehicle. Thank you for providing such outstanding customer service!
My husband and I came in to buy a car the day after inquiring about it. Michael was very helpful every step of the way. He made sure we understood every part of the process and was very personable. If I had to work with him again, I would be more than happy to do so!
Bought our first Volkswagen here with Michael. Super nice guy and appreciate that he was very straightforward and not pushy but patient. Extra grateful to be able to take the car home one night to test it out and make sure it was the right fit for our family!
Michael hooked it up after dealing with a lot of bs from other dealers. Definitely happy I came in!
Have had great experiences with each of the service advisors. Kyle, John and Mike are all very personable and honest. I received a personal call from Brandon, the service manager, to follow up on my recent visit.
What a delight to deal with Chris and Dan...Seamless transaction with sincerity and honesty. I just love my new Tiguan! I would without a DOUBT, recommend this dealer for a VW!
I would like to give a thanks to the staff of Fox Valley Volkswagen in Crystal Lake specialy to our salesman Daniel who provided excellent customer service.
Very professional, helpful, and easy to work with and made the entire process quick and smooth. Also was very honest with any questions we had! I Definitely recommend him to any one buying a new car.
Stopped in for a test drive. Dan had me drive two different model cars and ended up liking the one I didn't come in for better. He was kind enough to inform me that there was one on the lot with 500 miles on it and that I could get a better deal with a better warranty. Happy with the car so far.
Thanks VW of Crystal Lake for taking care of me this week and helping purchase my 4th VW car… I do love a Volkswagen. My salesman, Dan L, Frank and team were great. I had a terrific experience dealing with the entire dealership and probably my best experience buying a vehicle. Thank you, Julius M.
Michael was a pleasure to work with. He was very personable and took time to get to know my husband and I. He was willing to answer all questions that we had and made sure that the car we bought was a perfect fit. I would work with him again if I need a new car. He was truly a pleasure.
Michael was pleasant and attentive to my concerns. Answered my questions, treated me with genuine respect and saw to my satisfaction. An impressive young man.
Jack was very personable and transparent during the buying process. Made our buying experience very smooth and answered all of our questions!
I recently purchased a vehicle from Fox Valley Volkswagen. I couldn’t be happier with the experience I was provided by salesman Dan. Made the experience easy and answered all my questions. I’d strongly recommend both the dealership and Dan for anyone looking to purchase a vehicle.
I worked with Riley and Brandon. They treated me honestly and listened to what my needs and concerns were. I am an old guy and would say thus was my best car dealer experience yet.
I had such a wonderful experience working with Dan Latcu. He was incredibly helpful, attentive, kind, and genuinely caring throughout the entire process. He took the time to answer all of my questions, made me feel comfortable, and went above and beyond to provide excellent service. It’s rare to come across someone who is both so professional and so compassionate. I truly appreciate all of his help at Fox Valley Volkswagen Crystal Lake and would highly recommend working with him!
Daniel at VW Crystal Lake went above and beyond for me to lease my 2026 Atlas. He was thoughtful and patient with me throughout the process, always working with me on my budget and getting me exactly where I needed to be. He brought me my car to test drive and more because I couldn’t get to Crystal Lake from my house. I worked with Daniel at a different VW dealership a few years ago and I will happily work with him again when I’m looking for my next car.
Jack is very knowledgeable and confident about Wolkswagen products. He made the experience very enjoyable. He has a great personality and very helpful with our questions . I give me an A+
Walked in very sure of what we wanted and were very pleased to be helped by Dan. Straight forward, no dodgy sales tactics, just great customer service. Walked out with a 2025 CPO we had our eyes on and requested a few things been completed before taking the car of which were immediately attended to. Dan assured us he would personally oversee the matter and met our expectations post inspection, officially closing the deal. Thank you Dan and VW CL!
Fox Valley Volkswagen Crystal Lake is an amazing place to purchase a car! Dan was super super helpful. I purchased my 2020 Volkswagen Tiguan through him. I love the car! He was very knowledgeable and personable. Would definitely recommend Fox Valley Volkswagen to others.
Daniel Latcu was my salesman and he was great! He made the leasing of my new VW 2026 Tiguan SE R Line an easy process. Felt no pressure at all from him. Very informative as well. Definitely recommend doing business with him and this VW location.
Baccari is a knowledgeable strait forward salesman...Friendly accomodating car was presented on time and clean as promised at the price promised..Id recommend Baccari at FoxValley VW to anyone looking to buy..Solid Dealership and Staff...Thanks Again..
went with my mom to buy my first car and we worked with Jack Rutherford and he is an awesome saleman hightly recommend him thank you for the great experience
Daniel was great as usual. This is my second vehicle I have purchased through him. I always recommend him to my family and friends. Plus this dealership is beautiful and has great amenities!
I had an excellent experience working with Dan while inquiring about a new SUV. From the very beginning, he was incredibly helpful, honest, and patient. He truly went above and beyond to guide me through the entire process, explaining every detail clearly and making sure I felt comfortable with each step.
I’ve never met a car salesman who takes the time to answer every question so thoroughly and thoughtfully. Dan never made me feel pressured. His professionalism, transparency, and genuine care really stood out.
If you’re looking for someone honest, knowledgeable, and willing to walk you through the ... Read More Google - May 1, 2026
We had a great experience at CL Volkswagen! We worked with Bakari Nance and he was amazing! Knowledgeable, friendly and honest! Thank you for a great car buying experience.
We purchased a 2025 Taos from Daniel latcu last Thursday was a great experience 1st VW for has and really happy with it
I had a great experience working with Bakari. He was incredibly friendly, patient, and genuinely helpful throughout the entire process. Even though I ultimately decided not to purchase a car, he never made me feel pressured and took the time to answer all my questions thoroughly. It’s clear that he cares about his customers and wants them to make the right decision for themselves. I would absolutely recommend Bakari to anyone looking for a positive and low-pressure car-buying experience.
I had an awesome experience working with Bakari. Shopping for a car is not something I look forward to and he made everything easy. All of the staff was great including Alex and Chris. My family and I are very happy we chose to shop here.
I had an awesome experience working with Bakari to trade in my 2020 Tiguan for a 2023 ID.4 Pro S Plus! A really cool, genuine, straight forward guy that I would be delighted to work with again in the future and would recommend to anybody. I know there can sometimes be stressors when going to a dealership to purchase a car, but if my personal experience says anything, Bakari will make it easy for you regardless of your situation. Thanks again for the awesome car!
Dan was excellent to work with and made the car buying process quick and easy!
I had a great experience at this dealership. The entire process was smooth and transparent from start to finish. The team was professional, patient, and answered all my questions without any pressure. They were upfront about pricing, and there were no surprises during the final paperwork. I especially appreciated how efficiently everything was handled — it made buying a car much less stressful. Highly recommend this dealership to anyone looking for a hassle-free car buying experience. Thanks for helping out!
Bakari was so awesome from the moment we came in to look for a car to the second we left!
Jack was my dealer. Great saleman. Great Dealership. Whole buying process was fast and painlesd. Will use again
Very professional and comfortable process, at no time were we feeling a hard sell coming our way.
great experience with all the employes.. went to look at a 2021 equinox and bought it the next day.. daniel was an awesome salesman.. worked with me on everything.. definitely recommend...
My salesman Andrew Doyle was a big help when I purchased my used vehicle. He was very professional along with the rest of his staff. So, if your looking for a used or new vehicle go see him!
Dan was a pleasure to do business with!
We had a positive experience purchasing my Volkswagen Atlas from this dealership and the salesman Daniel was knowledgable, patient and transparent throughout the entire process. I'd like to show my appreciation through a positive review for the dealership and him specifically. If professionalism and quality service matter to you, ask for Daniel. The whole process was smooth and did not feel rushed throughout the whole process. A big shout out to Frank the manger. This is our second time purchasing a car with this dealership. Thank you for a great service!!
Thanks to the sales staff at VW Crystal Lake for the Sale on our 2nd VW Atlas. Reilly, Max and Brandon ensured a smooth transaction from our trade in, to our new purchase. Special thanks to Brandon for adhering to his word of completing all of our requests. To the Service team, Kyle Bacon has taken care of us since our first purchase 2 yrs ago, he is truly an amazing employee whom deserves to be recognized for his utmost kindness and attention to detail. Every visit he shines above! If Kyle is busy, or not there Mike has stepped up ... Read More Google - Apr 21, 2026
As repeat clients, we consider Fox Valley VW Crystal Lake our top dealership. They are professional and fair, making the purchasing process stress-free. I highly recommend them to my family and friends. We will return again very soon when we need to upgrade our third vehicle.
Bakari and Andrew worked together to get me into the vehicle I wanted! After some time looking through the lotted vehicle I finally found something perfect for my needs! The guys helped get my new car into my budget. 5/5 stars I do recommend!
Jeremy Eckles went above and beyond what I expected from a car salesperson. I went to his store to see 2 specific cars I had found on the internet. One was sold the other was just not to my liking. He had a suggestion which he sent ho.e with me overnight but I found it too small. When I returned it and told him why we had a long talk about my expectations. He asked me for a minute or 2 and went on his computer to check out inventory at their sister store in St. Charles. He hit a home ... Read More Google - Apr 16, 2026
We had a great experience buying our Truck from Bakari! He answered ALL our questions (we always have a lot) and was super patient the whole time. The process was smooth, stress-free, and we never felt pressured. Highly recommend working with him!
Big thanks to Andrew and the crew at Fox Valley VW! He helped us get a GLI for my son’s first car. The service was top-notch—knowledgeable, fair pricing that stayed in my son's budget, and zero pressure throughout the sale. If you want a ‘non-pushy’ car buying experience that actually offers good value, this is the place to go.
I had the best experience working with my friend while buying my Tiguan! They made the entire process so easy and stress-free, from answering all my questions to helping me find exactly what I was looking for. I never felt pressured and truly felt like they had my best interest in mind the whole time. I absolutely love my Tiguan and couldn’t be happier with the experience. Highly recommend working with them if you’re looking for a car!
Had a phenomenal experience working with BAKARI, he listened to all my wants and needs. Was NOT pushy at all. Guided me through the process and made me feel like family.HIGHLY RECOMMEND working with this salesman! Thank you for helping me and my family get into our new to us at4!
We had a great experience with Michael and Riley. We really appreciated their help with finding a new car, it was super easy and we didn’t feel rushed or pushed to make a decision. Thank you for all the help!
Everyone was great to work with and very helpful. Didn’t put any extra fees or packages and gave us a good deal.
We had a wonderful experience at Fox Valley Volkswagen in Crystal Lake and highly recommend them if you're considering purchasing or leasing a new vehicle. Both Michael and Brandon were super helpful and friendly.
Could not be happier with my team at this location. They spoke with reason, and clarity. They listened to my needs and truly found me the perfect vehicle. I was so happy with my purchase that I convinced my boyfriend to trade in his vehicle for a Volkswagen. Thank you so much to my team Daniel, Max, and Brandon!!
We had a great experience working with Jack Rutherford on our purchase of a 2026 VW Atlas. He made the process smooth and fast from start to finish. There was absolutely no pressure to buy, which made us feel comfortable and confident in our decision. Jack was professional, helpful, and easy to work with. Highly recommend asking for him if you’re looking to buy a vehicle!
I purchased my 2016 Cadillac CT6 last year and I must say Jeremy made the experience effortless. I recommend this dealership for exceptional service and sales. Ask for Jeremy.
Had a great experience buying my Tiguan here a few months ago. It was the first time I've ever bought a car, and everything went smoothly! Everyone I dealt with was awesome, but especially Jack Rutherford in sales, and Joe Laudando in finance. Definitely recommend.
I received great service on my Lexus.
Andrew at Volkswagen was fantastic to work with. He was professional, knowledgeable, and genuinely focused on helping my wife and I find the right car. He took the time to answer all questions, explained everything clearly, and made the entire process feel easy and stress-free. His honesty and attention to detail really stood out, and we never felt pressured at any point. If you’re looking for a great experience at Volkswagen Crystal Lake, I highly recommend asking for Andrew.
Great service department. John, Kyle and Mike are all super knowledgeable and helpful and not to mention friendly! Highly recommend! Techs are great too!
Best dealership, I like it so much
I had a great experience with Andrew. He helped me choose my beautiful Buick encore GX. Andrew was super helpful and answered all the questions I had. Andrew even called to see how things were going with my newer car.
I recently purchased a new VW ID Buzz from Fox Valley VW of Crystal Lake, IL.
This will be our 5th VW new car purchase. All of these vehicles were purchased at VW dealerships. All were good overall experiences and we always have enjoyed our VWs.
However, this last experience with Fox Valley VW of Crystal Lake has really opened my eyes to how things should be done. Our sales person, Mauricio, along with his support staff consisting of Brandon (manager)Max (finance) and Mike (service advisor) really made this process pleasant.
There is really a sense of chill; no ... Read More DealerRater - Mar 31, 2026
I recently purchased a new Tiguan from the Fox Valley team. If you are looking for a fair and honest deal, ask for Daniel Lactu. He will take care of you!
my boyfriend finally found his Tahoe he’s been wanting . I’d like to give a big shout out to Andrew Doyle . He was so sweet and very understanding. Very helpful and never once was pushy about purchasing the vehicle . 1000/10 recommend working with Andrew. We appreciate all your help!
Jack made the process proceed with ease. great customer service and very straightforward. highly recommend
Highly recommend asking for Andrew Doyle , he was super helpful and made the whole process nice and easy.
Kyle Bacon is an awesome service writer. Not sure if he's related to Kevin Bacon, but he's just as cool. He is detail oriented and always covers what they are going to do to your vehicle. Communication is top notch as well. Went in on a Saturday to get my door speakers that just stopped working looked at. In short time, I was informed they had to be replaced, would be covered under warranty and needed to be ordered. A few minutes after leaving, Kyle called to let me know they would be there Wednesday and was ready ... Read More Google - Mar 26, 2026
They’re awesome, friendly, not pushy to purchase, based on our wants and needs, thank you!